Business Communications
Modern business phone systems designed, deployed, and supported as part of your broader technology environment.
Business Communications Solutions
Charlestowne Technologies designs and supports UniFi Talk business communications as part of a managed technology environment. Phones, handsets, call routing, and supporting network components are selected and configured around how the organization communicates rather than offered as individual retail products.
Your Phone System Is Part of Your IT Environment
Business communications depend on reliable networks, internet connectivity, user management, and ongoing support. Charlestowne Technologies approaches voice communications as part of the overall technology environment rather than as an isolated appliance.
That means the same team responsible for your network can help design and support the communications platform that employees use every day.
UniFi Talk Expertise
Charlestowne Technologies prefers UniFi Talk for business phone deployments when it fits the requirement, allowing us to standardize on a communications platform that integrates naturally with the UniFi environments we already design and manage. When an organization needs capabilities beyond UniFi Talk, we can also source hosted business voice and UCaaS platforms through our carrier and technology partner network and integrate them with the network underneath.
Call Routing & Extensions
Design call flows around how your business actually works, including extensions, departments, ring groups, routing, voicemail, paging, and advanced call-routing options.
UniFi Talk can also support mobile softphone use for appropriate users, giving staff another way to stay connected when they are away from a desk phone.
Centralized Management
Manage users, devices, configuration, and changes through a centralized platform that fits naturally with the rest of the UniFi environment.
One Technology Partner
When network and communications issues overlap, you are not stuck coordinating separate vendors. Charlestowne can troubleshoot the technology environment as a whole.
Communications Built Around Your Operation
We can design communications around front desks, offices, departments, service areas, remote staff, and shared operational spaces. The goal is not simply to replace phonesit is to make communication easier for employees and customers.
For private clubs, that may include administration, dining, event spaces, golf operations, maintenance, and other departments. For dental and specialty practices, it may include front-office teams, administrative areas, and staff communication across the practice.
A Reliable Network Comes First
Voice quality and reliability depend heavily on the network underneath the phone system. Our network-first approach helps us consider switching, internet connectivity, power, segmentation, and overall infrastructure as part of the communications design.
Managed as Part of the Bigger Picture
Charlestowne Technologies can assist with planning, deployment, configuration, moves and changes, troubleshooting, and ongoing management of the communications technology we deploy. Availability and service options are tailored to the requirements of each organization.
Ready to Modernize Business Communications?
Talk with Charlestowne Technologies about a communications system designed around your people, your network, and your operation.
Not Sure Which UniFi Product Fits Your Business?
Tell us about your goals and current environment. We will review the request and contact you to discuss the appropriate UniFi solution direction.
Not Sure Which UniFi Product Fits Your Business?
Tell us about your goals and current environment. We will review the request and contact you to discuss the appropriate UniFi solution direction.