Terms of Use

Welcome to the website of Charlestowne Technologies LLC (“Charlestowne Technologies,” “we,” “us,” or “our”). By accessing or using charlestownetech.com, you agree to these Terms of Use. If you do not agree with these terms, please do not use this website.

1. Website Purpose

This website provides general information about Charlestowne Technologies, our managed IT, cybersecurity, networking, cloud, communications, infrastructure, and related technology services.

Information on this website is provided for informational and marketing purposes only. Nothing on this website creates a client relationship, service obligation, warranty, service-level commitment, or contractual obligation unless specifically included in a separate written agreement executed by Charlestowne Technologies and the client.

2. Service Information and Pricing

Descriptions of services, features, technologies, and managed service plans are intended to provide general information about our offerings.

Certain prices may be described as “starting at” pricing and may vary based on the number of users, devices, locations, infrastructure, cybersecurity requirements, licensing, onboarding requirements, and complexity of the client environment.

Final pricing, scope, deliverables, and service terms are established through a written proposal, order, statement of work, Managed Services Agreement, or other applicable agreement.

Charlestowne Technologies may modify, discontinue, or update service offerings, technologies, plan features, or website pricing at any time.

3. No Guarantee of Cybersecurity or Availability

Charlestowne Technologies provides technology and cybersecurity services designed to reduce risk, improve resilience, and help organizations manage their technology environments.

However, no cybersecurity system, network, backup system, email-security solution, or technology environment can be guaranteed to prevent every attack, outage, data-loss event, malware infection, unauthorized access incident, or other technology failure.

Information provided on this website should not be interpreted as a guarantee that any particular product, service, or security measure will eliminate technology or cybersecurity risk.

Specific responsibilities, limitations, recovery objectives, service levels, and security obligations are governed by the applicable client agreement.

4. Third-Party Products and Services

Charlestowne Technologies may reference or use technology from third-party providers, including software, hardware, cloud, cybersecurity, communications, and infrastructure vendors.

Product names, trademarks, and service marks belong to their respective owners. References to third-party products or services do not imply ownership by Charlestowne Technologies and do not create any warranty regarding the continued availability, features, performance, security, pricing, or compatibility of those products.

Third-party services may be governed by separate terms and privacy policies established by their respective providers.

5. Website Content

We make reasonable efforts to keep the information on this website accurate and current. However, technology, pricing, product features, licensing, vendor offerings, and industry requirements change frequently.

Charlestowne Technologies does not warrant that all website content will always be complete, current, or error-free. We reserve the right to correct errors, update information, and modify website content without notice.

6. Intellectual Property

Unless otherwise indicated, the content of this website—including text, graphics, branding, logos, page designs, and original materials—is owned by or licensed to Charlestowne Technologies and is protected by applicable intellectual-property laws.

You may view and print website content for legitimate personal or business evaluation purposes. You may not reproduce, republish, distribute, modify, sell, or commercially exploit our website content without prior written permission.

Third-party logos, trademarks, and product names remain the property of their respective owners.

7. Acceptable Use

You agree not to use this website to:

• attempt unauthorized access to the website, servers, systems, or accounts;
• introduce malware, malicious code, or disruptive technology;
• interfere with website operation or security;
• scrape or automatically collect website data in a manner that materially burdens the site;
• impersonate another person or organization; or
• use the website for unlawful or fraudulent activity.

We may restrict or block access when necessary to protect the website, our systems, or other users.

8. External Links

This website may contain links to third-party websites or services for convenience. Charlestowne Technologies does not control those websites and is not responsible for their content, availability, privacy practices, security, or accuracy. Visiting third-party websites is at your own risk.

9. Disclaimer of Warranties

To the fullest extent permitted by law, this website and its content are provided “as is” and “as available.”

Charlestowne Technologies makes no warranties, express or implied, regarding the operation of the website or the accuracy, completeness, reliability, suitability, or availability of website content.

Nothing on this website constitutes legal, regulatory, accounting, insurance, or compliance advice.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Charlestowne Technologies LLC and its members, employees, contractors, and affiliates will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of—or inability to use—this website or reliance on its content.

This limitation applies only to use of the website. Liability relating to professional services provided by Charlestowne Technologies is governed by the applicable written client agreement.

11. Privacy

Use of this website is also subject to our Privacy Policy, which describes how information submitted through the website may be collected and used.

12. Governing Law

These Terms of Use are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.

Any dispute relating solely to the use of this website shall be subject to the jurisdiction of the appropriate courts located in South Carolina.

13. Changes to These Terms

Charlestowne Technologies may update these Terms of Use from time to time. Updated terms become effective when posted on this website. The effective date shown at the top of this page indicates the most recent revision.

14. Contact

Questions regarding these Terms of Use may be directed to:

Charlestowne Technologies LLC
Charleston, South Carolina
Phone: 843-790-1085
Email: info@charlestownetech.com